Counsellor-optometrist-information desk in one: Laura

Our always busy but helpful consultant Laura uses Estonian, Finnish and English in her job every day to talk to clients from all around the world. She is like an information desk – counsellor – optometrist all in one person, having to answer questions about laser eye surgery, eye diseases and medications both during and after office hours. She herself has not needed laser eye surgery – her vision is an exceptional 158 %!

Laura says that because she hasn’t been to the procedure herself, she has made up for the lack of that experience by going through the thorough pre-surgery eye exams several times. She is an ideal patient for our optometrists, because she asks everything about everything every single time. Laura puts herself in the shoes of our patients to know exactly what everyone who comes to KSA goes through, and thus prepares our optometrists for every question possible.

„Ma pean olema nagu käsn, imama endasse iga meie kirurgidelt, optometristidelt, teistelt kolleegidelt ja isegi patsientidelt saadud teabe nägemise ja silmade kohta. Ma pean teadma kõike, mida selle valdkonna kohta on võimalik teada, sest inimesed, kellega ma räägin, võivad küsida väga konkreetseid küsimusi. Pean tunnistama, et seda tööd alustades ei saanud ma mõnikord isegi küsimusest aru, rääkimata vastuste teadmisest! Aga ma olen siin veedetud aja jooksul palju õppinud," rääkis Laura.

"Enamasti pean tänama kliente, kes nägemise või silmade kohta midagi uut teada said. Kui nad küsivad millegi kohta, mida ma veel ei tea, pean põhjaliku vastuse leidmiseks konsulteerima mitme allikaga. Ja nii õpingi enamasti uusi fakte. Oma töö tõttu olen nüüd nagu privaatne silmakonsultant oma sõpradele ja perele. Katsetan hea meelega näpunäiteid, mida dr Haavel annab hea nägemise säilitamiseks, ja siis soovitan neid ka sõpradele.

Laura hindab väga oma teravat nägemist. "Mulle meeldib lugeda, jõusaalis käia, rattaga sõita – ma ei kujutanud ette, et pean seda kõike tegema ja seda nii palju prillide või kontaktidega nautima. Seetõttu hoolitsen oma silmade eest väga hästi!

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Embrace a brighter world, free from glasses and contacts

Step into a life of visual freedom and discover is laser eye surgery is right for you with a appointment

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